Our freephone helpline (0808 808 3444) is open during office hours.  Sympathetic staff and volunteers will do their best to answer any questions you have. 

They are also happy to listen – sometimes just having someone to talk to who is impartial, sympathetic and non-judgemental can help a lot.

We can send you a pack full of useful information about prison visits, prison transfers, home detention curfew (tagging), preparing for release, where else to get help and more. 

Or we can send you a single fact sheet on a particular subject.  Alternatively you can look at our factsheets online.

You can also e-mail info@pffs.org.uk